A Winning Customer Profile Design

We put a lot of emphasis on building target customer profiles. It all starts with highlighting who is most often purchasing your product or offering and why. Here’s a great tutorial on how to take those insights and turn them into actionable elements on your webpages.


Quick Synopsis of the Video:

The Importance of Target Customer Profile: Let’s emphasize the importance of understanding your target customer profile and how it helps you achieve a result that is not guessing, but is targeted and accurate to what the market wants.

  1. Synthesis of Findings: At Forrest, we do a Target Customer Profile workshop. After the workshop, all the findings are synthesized to look for insights and gold nuggets that will inform the next step.

  2. Design Thinking Workshop: There is a lot of untapped power in design thinking workshops to bring clarity to a brand or a business.

  3. Landing Page Creation: Brandon shows how the insights from the workshop were used to inform the creation of a landing page. The language, images, and design were all carefully crafted to address the internal problems and aspirations of the target customer profile.

  4. Understanding Target Customer: When you really know your customer, you can address internal problems to sell solutions that speak to their pain points.

  5. Aspirational Branding: Language and images used in the landing page were chosen carefully to create an aspirational brand that appeals to the target customer profile.

  6. Competitive Nature: There is a competitive nature of the target customer profile and how it informed the language used in the landing page.

Brandon Triola

Co-Founder and Chief Creative Officer at Forrest.

https://www.linkedin.com/in/brandon-triola-b4793957/
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